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Marketing

Hey little spender

Innovative marketing agencies are hatching big ideas for small firms without breaking the bank

Winning by design

Design thinking is changing the way creativity and commerce interact. Even big players schooled in efficiency are beginning to ask the question: what would a designer do?

Selling power

10 tips for selling on eBay

Stratospheric sales

What Star Trek teaches us about the selling process

Tales of the unexpected

10 surprising PR strategies that made a splash

Service breakdown

The ten worst customer care errors

Going public

Five tips to help you earn government contracts

The 13 golden rules of Twitter

Social media can help your company win new fans. Here's how to make it work for you

Place your bets

Companies seeking to improve the odds of a successful business outcome have a powerful new weapon. They’re turning to employees who play prediction markets

Rising from the ashes

The smoking ban has left the leisure industry in poor health. Amy Duff talks to the man trying to breathe life back into the UK's most popular snooker brand

time management

Despite what we read about a bounce in City fortunes (and bonuses), the wind has been taken out of the watch market's sails

"Now's the time to be brave"

Two former M&C Saatchi ad men say their start-up agency breaks new ground. Just in time, too

Silver lining

Cash-strapped Britons hit by recession and a weaker pound are expected to holiday at home in rising numbers this summer. But is the UK tourist industry ready to reap the dividend?

Home and away

A rich heritage, spectacular countryside and vibrant cities... Britain seems well placed for a tourism bonanza. But will the weather, traffic jams and hotel rip-offs spoil the summer party?

Social message

Promoting CSR is almost as important as practicing it

Brand You

If your business is based on who you truly are, you will naturally attract those who want what you do

A beginner's guide to Twitter

How to use the social networking site to win customers

Selling yourself

DIY public relations could be a winning formula for small firms as the credit crunch deepens and budgets are trimmed. But what's the best way to send an eye-catching message about your brand without breaking the bank?

Order of merit

Winning the approval of a recognised body can raise your business profile. But with so many stamps and logos to choose from, how do you pick the right one for your company?

Leaders of the pack

As products and services struggle for consumers' attention, maintaining a market lead takes more than just innovation. But how do top businesses fend off the competition?

How to communicate in 2008

Three marketing experts tell Director their plans for the year ahead

Campaigns that hit the spot

Five experts talk about their favourite advertising campaigns

Stuck in a jam?

Four online marketing experts tell Director how businesses can increase Web traffic without breaking the bank

British scorn US goods, reveal survey

We Brits love shopping but when it comes to buying American products almost half of us are put off by its US origin

Is Web advertising over-hyped?

David Gent questions whether online advertising results in bigger returns than more traditional means

Ethics: fact or fairytale?

All kinds of businesses are now marketing themselves as socially or environmentally friendly. But if these claims are hollow, they can backfire in spectacular fashion

From the horse's mouth

Savvy CEOs get into PR

Essential shortcuts

Follow these essential rules to avoid your press release being chucked straight in the bin

Creative accounts: why ideas matter

Alison Coleman speaks to three experts in creative fields about business development and employee imagination
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